Our Commitment
• Borrowers facing repayment challenges will be treated with dignity and respect.
• We will never use harassment, threats, or coercive tactics.
• Every borrower has the right to a fair hearing.
Your Responsibility
• Repay loans on time to maintain creditworthiness and eligibility for future loans.
• If unable to pay due to salary delays, emergencies, or other reasons, do not avoid communication.
• Reach out to us — we will work together to find a solution.
Guiding Principle
Default does not make you dishonourable. We are here to support you in resolving your financial challenges ethically and jointly.
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